Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges vary based on item and delivery location.
For example, you can purchase 1 case of Rattler, with a delivery fee of £9.40, however, if you purchase 2 cases - we will deliver the 2nd case at no additional cost. 3 cases will be delivered at a discounted fee of £13.98.
We use secure PayPal payment processing for all online orders - which means you can pay using your PayPal account or by card.
We aim to process, dispatch and deliver all online purchases within 5 working days. Please do contact us if you have any questions either via our Facebook page or by email at [email protected]
You can shop with confidence knowing that your data is secure. We use an encryption service known as an SSL certificate to protect our website and customers and all payments are processed using PayPal's secure gateway.
When you place an online order with us, you'll receive two notifications. The first will be from our online shop to let you know we have received your order and will begin to process your items. The 2nd notification will be from PayPal, to confirm your purchase. If you do not receive your notification, please check your junk/spam folder or contact us on [email protected]
Send us an email