Cookie Policy

Cookie Policy

This website uses cookies to store information within your web browser. Where possible we avoid storing any sensitive or tracking information in these cookies.

In accordance with the EU Cookie Directive, we now provide information about how we use these cookies. Where possible, we also provide the means to control whether these cookies are stored. Ironically the mechanism used to control cookie usage has to use a cookie to remember your preference.

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your computer or mobile device that uniquely identify your browser or device. What are cookies used for?

Cookies allow a site or services to know if your computer or device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

Browser Settings

Any cookies generated by this website may be safely blocked or deleted using your web browser settings, but this may impact the performance, functionality and services provided by this website.

Categories of Cookies

We have sorted the cookies used on this website into categories.

Strictly necessary

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies the services you have asked for like shopping baskets or electronic billing, cannot be provided.

Our website does not work without these cookies. If you do not accept the use of these cookies, please leave the website.
Here are some examples of the Strictly Necessary cookies we use.

To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Google Analytics cookies
Cookie Name Default Expiration Time Description
__utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmt 10 minutes Used to throttle request rate.
__utmb 30 mins from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
__utmv 2 years from set/update Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVarmethod. The cookie is updated every time data is sent to Google Analytics.
_ga 2 years Used to distinguish users.
_gat 10 minutes Used to throttle request rate.
How To Delete Cookies

Internet Explorer

1. Select the Tools menu
2. Select Delete Browsing History
3. Select the Cookies checkbox
4. Select Delete

Google Chrome

1. Navigate to the Cookies section of your Chrome browser
2. Select Remove All

Firefox

1. Select the FireFox menu
2. Select the Privacy tab
3. Select the History section
4. Select Remove Individual Cookies

Safari

1. Select the Gears menu
2. Select Reset Safari
3. Select the Remove all website data checkbox
4. Select Reset

Further Reading

Information about cookies
Useful information about cookies can be found at:
http://www.allaboutcookies.org

Internet Advertising Bureau
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:
http://www.youronlinechoices.eu

International Chamber of Commerce United Kingdom
Information on the ICC (UK) UK cookie guide can be found on the ICC website section:
http://www.international-chamber.co.uk/our-expertise/digitaleconomy