Terms & Conditions
Delivery by courier
Generally speaking, deliveries to mainland UK destinations will be fulfilled within 3 working days from date of order. At peak periods or due to unforeseen circumstances, the despatch of orders may take up to 7 working days.
Deliveries to the UK Highlands and Islands and international consignments may be possible, please contact [email protected] with details of the products you would like to purchase and we will obtain a delivery quotation for you.
Healeys Cornish Cyder Farm cannot be held liable for any issues with stock availability or courier delivery issues, but will of course endeavour to achieve a prompt resolution to any problems.
Price and availability of products in the online shop may be subject to change without prior notice.
By placing an order for alcoholic goods you confirm you are over 18 years of age. The delivery must be received and signed for by an over-18.
Delivery in Cornwall by Healeys
Deliveries in Cornwall will aim to be fullfilled within 5 working days. At peak periods or due to unforeseen circumstances, the despatch of orders may take up to 7 working days.
Due to Covid-19, signing for and receiving items will be with minimal contact. We will adhere to social distancing rules by logging the name of the person accepting the good and take a date of birth to confirm that you are over 18.
We will place the item at your door. Having knocked on your door, we will then step aside to a safe distance while you retrieve your item. This will ensure your item is delivered securely rather than being left outside.
If there is no answer, we will not leave the goods. We will leave a note for you to contact us to arrange re-delivery or collection from Healeys Cornish Cyder Farm. A re-delivery slot will be determinded by our schedule and will not come under the origional delivery days fulfillment.
Contact: [email protected] or 01872 573356
Distance Selling Regulations
Customers retain the right to return goods up to 7 working days from receipt of goods. In such an event, the goods must be returned in pristine, saleable condition and postage and packing will be at the expense of the customer.
Sale or Return
Sale or Return is not available in our online shop. On placement of an order, a contract is formed between the Buyer and Healeys Cornish Cyder Farm for the payment and subsequent delivery of the ordered goods.
Damaged or Faulty Goods
Please inspect your parcel before accepting the delivery from our courier. If the courier informs you that the parcel has been damaged in transit, please ensure you obtain a signature from the delivery driver confirming this, should you wish to proceed and accept the order. We recommend that you do not accept goods that have been damaged in transit. Healeys Cornish Cyder Farm cannot be held liable for any issues occurring as a result of a customer signing for damaged goods. Parcels which appear intact on delivery but are found to contain damaged goods on opening should be reported to our office immediately, we can then take the appropriate action. Damaged or faulty goods should be retained by the customer in the packaging they were delivered in, until such point as Healeys Cornish Cyder Farm has advised on collection or disposal arrangements.
Special Offers and Competitions
Special offers are available as described in the offer text and may not be altered or amended. We will advise of any terms and conditions specific to certain promotions. Healeys Cornish Cyder Farm reserves the right to withdraw or alter special offers. All pricing and offers advertised on our website are available via online purchase only unless otherwise stated.
Competition entrants must be aged 18 years or over on the date of entry. Entries are limited to one per person and must be received by the published closing date in order to be eligible for the draw. Healeys Cornish Cyder Farm reserves the right to offer an alternative to the advertised prize if necessary.