Office & Admin Assistant

Healeys Cornish Cyder Farm is a family-run, admission-based visitor attraction and home to Rattler Cyder! Since the company was founded in 1980, Healeys Cyder has grown enormously, boasting more than 130,000 visitors per year and an array of awards for our cyders & spirits. With an impressive schedule of upcoming events, alongside a multi-million-pound investment across a two-phase extension project, our business is thriving and has a very exciting future ahead.

A fantastic opportunity is available to join our busy office team, to become part of an iconic Cornish business, and to make your mark in this important role as our Office & Admin Assistant.

Here at Healeys, no two days are the same, and the ever-growing nature of the business means that there is always something new to sink your teeth into! You will be responsible for all incoming communication, administration and office management duties, which may include an array of disciplines such as;

Overseeing all external communication, Including telephone, email and postal enquiries.
Supporting with internal communication such as employee letters, company-wide emails and newsletters
Flexibility in duties may be needed to cover “off-season” to ensure best business practice
Support the Sales team with taking, processing and invoicing orders, alongside general sales administration.
Overseeing general office maintenance and administration, such as filing, record keeping and maintenance of company files
Ordering and managing stock of office stationery, staff uniform and PPE
Overseeing the office social and events calendar
Office cleanliness, maintenance and repairs in conjunction with the Facilities team
Supporting with the general administration of Healeys property lets

Personal Qualities are important, and preference will be given to candidates with solid experience in the following:

Expert at Microsoft Excel, Word and Office 365
Experience in a customer-facing role
Exceptional verbal and written communication skills.
Proactive team member with strong customer service and problem-solving skills
Ability to deal with potentially challenging customers and suppliers
Enthusiastic and outgoing
Attention to detail, ensuring a high standard of quality and accuracy in all tasks.
The ability to work under pressure and to tight deadlines.
Flexible and adaptable - an “all-rounder”

Hours: Your normal hours will be 40 hours per week, Monday to Friday. Some evening and weekend work may be required depending on the needs of the business at the time.

Salary: £21,000 to £22,000 per annum, dependent on experience.

Joining the #RattlerCru is not just about us - We offer you the opportunity to develop and grow with the business with well-experienced mentors at hand to support you along the way, as well as offering: