Quality Controller

Healeys Cornish Cyder Farm is a family-run, open all year-round visitor attraction and home to the thriving production house of the famous Rattler Cyder! Since the company was founded in 1980, Healeys has grown exponentially, with listings across large supermarket chains such as Sainsbury’s, Tesco, Asda and Morrisons, in addition to our regional and national wholesale partners. With a multi-faceted production facility specialising in a range of products from ciders, wines, preserves and spirits, our business is not only exciting place to visit and shop but a great place to work.

A fantastic opportunity has become available to join our growing Quality Team as Quality Controller. If you’re interested in working for an iconic Cornish business and would like to make your mark in this exciting role, please continue reading to learn more.

You will conduct internal audits and sample checks to ensure conformance to product specification, and accepted quality standards. You will also ensure all stages of production activities are correctly recorded and traceable. In addition, you will support in developing and implementing the HCCF Quality System, and HACCP plan for all production related activities. Compile reporting of quality performance results and trends, as well as investigate and resolve customer complaints.

On a day-to-day basis, you will be:

To support the Lead Quality Controller to provide training for new staff with respect to implementation and operation of Quality Management.
To provide ongoing support to existing staff as necessary, so as to ensure that requirements of the QMS are effectively and efficiently implemented and operated.
To support the Lead Quality Controller on annual Verification Audits of the Company’s HACCP Plans and system.
Assist in the further development of the Company’s QMS and HACCP plan.
Liaison with external auditors, providing direct assistance as required.
To investigate non-conformance events, administer the concession procedure as appropriate, facilitate and coordinate potential improvements.
To investigate and resolve customer complaints.
Champion daily operation to ensure requirements of SALSA, BRC, M+S and other customer audits and administration of these accreditations are fully implemented.
Maintain Health & Safety process alongside Production.
Involvement required in all areas of production - from the shop floor up and requirement to be “hands on”, and flexible in duties to ensure best business practise.
Continuous evaluation of performance and achievement of KPI’s to improve department performance.
Continuous improvement of department performance, reduce costs and improve quality.
To conduct all laboratory functions and ensure they are preformed to specification.

Personality and cultural fit are really important to us, but we’ll also be looking for the following qualifications and skills:

Experience within the food & drink industry.
Prior experience and knowledge of QC & QA.
Management of quality standards.
Process inspection.
Level 2 food safety.
Level 2 HACCP knowledge / training.
Has A Can-Do attitude.
Able to make a genuine contribution.
Able to prioritise, manage deadlines and make decisions.
Self-confident, self-reliant and decisive.

Hours:

Average 40-hour week. You will work flexibly on shifts across a 7-day schedule, with hours typically from 6am to 6pm, on a 4-on, 4-off continuous pattern

Salary:

Up to £12.50 per hour

Joining the #RattlerCru is not just about what you can bring to the business. We have a range of great benefits that we hope you will make full use of: